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FAQ · 20 questions

Everything you'd ask before booking.

Fixed fee. 5 to 7 working days. $10k to $50k of findings, or your money back.

  • Reviewed
  • 20 questions
  • answered by Cristian Bragau
  • Median finding $58k a year across 74 audits

20 questions

01

Most asked

The three questions every fit call opens with, and who the audit is not for.

  • The guarantee

    How does the findings guarantee actually work?

    Findings are valued against your own data at the readout. Under your tier's floor ($10,000, $25,000, $50,000) the fee returns to your original payment method, and you keep the report.

  • Candor

    This audit is not for you if…

    You spend under $10k a month, you have no first party revenue data, or you want a new agency rather than a read on the current one.

Cite this figureA MarginFix audit costs $1,450 to $5,950, delivers findings in 5 to 7 working days and carries a $10k to $50k findings guarantee, or your money back. MarginFix, marginfix.ai/faq/
02

The process

How long does the audit take?

5 to 7 working days from kickoff and data access to your executive readout. The clock starts once read only access is granted, and most clients manage that inside a day.

What do you need from us to start?

Read only access to your analytics and ad accounts, aggregate exports your team pulls for revenue and CRM (by source and month), plus one 30 minute kickoff call. No workshops and no homework. On Audit + Sprint, your auditor also runs short 1:1 sessions with your team so the brief reflects the real pain points.

How can AI agents audit as well as consultants?

Our orchestrated analysis agents run the same strategic, financial, creative and operational frameworks a consultancy would, but exhaustively, over your full data rather than a sample. Seven human gates mean a senior auditor reviews and signs off every finding before it reaches your report. AI does the coverage; humans do the judgment.

What exactly do we receive?

A boardroom ready report: executive summary, every finding with evidence and dollar impact, a 90 day action plan sequenced by ROI, industry benchmarks, and a 60 minute readout call. See the sample report →

Do you implement the fixes too?

The audit is deliberately implementation agnostic: your team or agency can execute the plan directly. Where clients want help, we scope a separate fixed fee implementation sprint after the readout. No retainer, ever.

03

Data and security

Is our data safe?

NDA before anything is shared. Access is read only and scoped to the accounts in the audit. Audit files stay in our local working environment, anonymized information is processed through the Claude API to assist analysis, client data is not used for model training, and access is revoked at readout. The full security page →

Can you sign our NDA?

Yes. We routinely work under NDA and will sign yours or send ours before any data is shared.

Will our data be used to train AI models?

No. Client data is not used for model training. Anonymized audit information is processed through the Claude API to assist analysis, a senior auditor reviews and approves every finding, and working data is deleted within 30 days of engagement close.

04

Pricing and the guarantee

What does the guarantee actually promise?

Each tier guarantees a minimum dollar amount of identified, actionable margin or savings: $10,000 (Diagnostic Check), $25,000 (Strategic Audit), $50,000 (Audit + Sprint). If your delivered report identifies less, request a full refund within 14 days of your readout, or of report delivery if your tier has no readout, and it reaches your original payment method within 5 business days. No forms, no argument. Identified findings means quantified line items in your report, each with a dollar impact and an implementation step, not vague suggestions. Mechanics on the pricing page →

What is the guarantee, and what is it not?

It guarantees that the report identifies your tier’s floor in quantified findings, not what you earn from them. You decide: ask within 14 days of your readout (or of delivery on the Diagnostic Check) and the fee is refunded, no argument. Both sides risk only the fixed fee; you keep the report. Claimed twice in 74 audits. Amounts are annual. The contractual wording →

What is the implementation credit?

100% of your audit fee becomes a credit toward an implementation engagement booked within 30 days of delivery. Book a $2,950 Strategic Audit, decide to have the roadmap executed, and your first $2,950 of implementation is already paid.

Why is this so much cheaper than a consultancy?

The Orchestrator automates the analysis that consumes weeks of consultant time. Humans focus only on judgment and sign off, so you get consultancy grade depth at a fraction of the cost. Audit or consultant, compared →

Are there any ongoing fees?

No. One fixed fee per audit. Some clients audit again twice a year; that is a new fixed fee each time, never a subscription.

Can the fee be split?

On Audit + Sprint, yes: $2,950 invoiced after your kickoff call, and the remaining $3,000 only when your audit is delivered. Card, ACH or wire for both. The Diagnostic Check and the Strategic Audit are one fixed fee, invoiced after the kickoff call and due before work starts.

What if we are too small, or too big?

We generally work with teams spending $10k to $250k a month on marketing. The published Diagnostic Check tier is best suited to $15k to $25k a month; if you spend less, we check fit before proposing a tier. Above $250k a month, we scope a custom engagement. If we are not the right fit, we say so before you pay.

05

Working together

We already have an agency. Is this awkward?

It is common, and healthy. The audit is an independent second opinion, not a pitch to replace anyone. Many agencies use the findings as their next quarter's roadmap. We never sell media management, so there is no conflict of interest. Audit or agency review, compared →

Who actually works on our audit?

A senior auditor owns your engagement start to finish, the same person on your kickoff and your readout. The agents do the heavy analysis; your auditor validates, prioritizes and presents it.

What is not covered?

Three things. No media management and no implementation retainer, so there is no incentive to find problems only we can fix. No dashboard: you get a decision document with an owner and a deadline per finding, nothing to log into. No auto renewal: one fixed fee, one deliverable, and an audit next year is a new decision. What agencies charge on top →

Is there a call before we pay?

Yes. A 15 minute fit call with Cristian Bragau, the founder and lead auditor, no pitch. Bring the numbers you have and leave with the next step, whether that is a tier or a reason we are not the right fit. Book the fit call →

What happens after the readout?

You own the report and the plan. Most teams execute the top five findings in the first month. We check in at day 30 and day 90, included, not billed.

06

In their words

What clients said after the readout. Every statement sits on a published case; open the case for the audited figure.

Reviews on Google and one client statement per industryAll 60 client statements →4.8 on Google →
GOOGLE REVIEW

“Short version, we were about to cut the wrong thing. Glad we got this done first.”

Gustavo Moraes
DTC / ECOMMERCE

$134k a year, read a year after a 6 day audit

Contribution margin on the two top campaigns: −7% → +9%

“Revenue grew and cash didn't. Victoria rebuilt margin per order after shipping, returns and payment fees, and our two biggest prospecting campaigns were losing money on every sale. We stopped scaling them.”

Founder & CEO · DTC · Beauty & personal care
Client approvedUnder NDA6 days to findings
Portrait photograph of Victoria MillerVictoria MillerLead auditor on this audit
Read the case →
GOOGLE REVIEW

“Founder was on the kickoff call, the auditor who did the work ran the readout. Small thing but I've never had that with a consultancy before. You actually talk to the people who know the answers.”

Daniel Andrés Cruz Rodriguez
MANUFACTURING

$118k a year of wasted spend cut in 7 days

Rebates paid on volume never actually earned: 19% → 1%

“Rebate expense outran distributor volume and we could not see why. Cristian reconciled rebates paid against volume actually shipped and paid for, tier by tier: accruals had run off gross purchase orders. Quarterly true ups now catch it.”

VP of Supply Chain · Manufacturing · Water pipe producer
Written approvalUnder NDA7 days to findings
Portrait photograph of Cristian BragauCristian BragauSenior Auditor · signed this audit off
Read the case →
GOOGLE REVIEW

“The thing that won me over was a line in the report that basically said "we can't prove this one, so we're not counting it". Nobody does that. Made me trust everything else in there.”

Keano Coulier
FINTECH

$96k a year of wasted spend cut in 7 days

App installs that funded a real account: 24% → 63%

“Installs looked great and funded accounts stagnated. David followed sign ups through to funding, and the bonus was buying registrations from people who claimed it and never transacted. Incentives now pay on activation, not the download.”

VP of Growth · Fintech · Consumer
Written approvalUnder NDA7 days to findings
Portrait photograph of David JacksonDavid JacksonSenior Auditor · signed this audit off
Read the case →
GOOGLE REVIEW

“I've paid for a few of these "audits" over the years and they usually end with a pitch. This one ended with a list of what to fix and which parts we could do ourselves. Some of it was not what I wanted to hear. All of it was right.”

JOEL PABLO ESPADA PEA
B2B SAAS

$92k a year found in 7 days

Enterprise deal margin lost to quarter end: 5 pts lost → 0 pts lost

“Bookings hit target while margin slipped. Cristian split our discounting by timing and rep: concessions spiked in the last days of every quarter because buyers had learned to wait. Approval thresholds fixed it without losing deals.”

CRO · B2B SaaS · Enterprise
Written approvalUnder NDA7 days to findings
Portrait photograph of Cristian BragauCristian BragauSenior Auditor · signed this audit off
Read the case →
GOOGLE REVIEW

“Solid work. Lost a star only because the first week dragged, mostly getting them access on our end so partly our fault. After that it moved fast and the readout was really clear.”

Wiwa Smutter
RETAIL

$88k a year of wasted spend cut in 7 days

Paid social proven to lift store visits: ~1 in 3 → 9 in 10

“Our CFO doubted that online ads drove store visits. David's matched market geo lift test proved the doubt right: footfall barely changed where the ads were off. The budget moved to markets and channels that passed the test.”

VP of Marketing · Retail · Omnichannel
Written approvalUnder NDA7 days to findings
Portrait photograph of David JacksonDavid JacksonSenior Auditor · signed this audit off
Read the case →
PHARMA

$88k annual budget redirection identified in 7 days

Congress spend with a tracked return: 8% → 88%

“Six figures a year in congresses and KOL sponsorships, renewed on habit. Leslie tried to connect it to share of voice, engagement or prescribing and found no instrumentation at all. The unmeasurable part now funds engagement we can track.”

Head of Commercial Strategy · Pharma · Biopharma
Written approvalUnder NDA7 days to findings
Portrait photograph of Leslie MartinLeslie MartinSenior Auditor · signed this audit off
Read the case →
MARKETPLACE

$74k a year of wasted spend cut in 7 days

Courier bonuses paid into already full zones: 22% → 3%

“Incentive spend rose while service levels stayed flat. Alex matched bonus payouts against real time courier availability by zone: in dense areas we paid couriers who would have worked anyway. Bonuses now fire only where coverage is short.”

VP of Supply Growth · Marketplace · Food delivery
Written approvalUnder NDA7 days to findings
Portrait photograph of Alex PopAlex PopSenior Auditor · signed this audit off
Read the case →
SUBSCRIPTION

$63k a year found in 6 days

Active users actually being billed: 93% → 99%

“Expansion lagged what we saw inside accounts. Victoria reconciled active users against billed seats: many customers used more seats than they paid for. Automated true ups now capture it, and nobody pushed back.”

VP of Finance · Subscription · B2B software
Written approvalUnder NDA6 days to findings
Portrait photograph of Victoria MillerVictoria MillerSenior Auditor · signed this audit off
Read the case →
SERVICES

$62k a year found in 6 days

Qualified inbound calls that became bookings: 2 in 3 → 9 in 10

“Marketing hit every target and revenue stalled. Leslie followed our qualified calls into intake and about a third were dropped at busy times or never followed up. Fixing staffing and call handling converted demand we had already paid for.”

Managing Partner · Services · Legal
Written approvalUnder NDA6 days to findings
Portrait photograph of Leslie MartinLeslie MartinSenior Auditor · signed this audit off
Read the case →
07

Still unanswered?

Ask it here. The answer is either on this site or in the working papers behind it.

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A senior auditor answers within one business day. Or write to audits@marginfix.ai.

Ready when you are.

Fixed fee. 5 to 7 working days. Findings or your money back.

Fixed fee. No retainer. NDA first.